Contact information

We value open communication with our gardening community. Whether you have questions about choosing the right pruning tools, need assistance with your order, or want to process a return, our customer service team is ready to assist you.

  • Business Name: Z.F KIERPAL & C.A LEON

  • Entity Registration Number: Entity ID #409515331

  • Customer Support Contact: Sharelle Miller

  • Support Email Address: [email protected]

  • Online Store URL: 2sa1bm-kq.myshopify.com

  • Physical & Operating Address:

    15/95 Prospect Hill Road

    Narre Warren, VIC 3805

    Australia

Customer Service Operating Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (AEST / Australian Eastern Standard Time)

  • Saturday – Sunday: Closed (Inquiries sent over the weekend will be responded to on the following business day)

  • Email Response Time: We aim to answer all customer inquiries within 24 to 48 hours.