Privacy policy

Z.F KIERPAL & C.A LEON ("we," "us," or "our") operates 2sa1bm-kq.myshopify.com. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how your personal information is collected, used, shared, and protected when you visit or make a purchase from our store.

Information We Collect

1. Information You Provide directly

When you purchase a gardening tool, create an account, or contact customer service, we collect:

  • Identity Data: Full name, business name (if applicable).

  • Contact Data: Email address, telephone number, shipping address, billing address.

  • Financial Data: Payment card details, PayPal information, or other payment gateways (handled securely via Shopify; we never store full credit card numbers on our local servers).

  • Communication Data: Inquiries, feedback, and customer support correspondence sent to [email protected].

2. Information Collected Automatically

When you navigate through our store, automated technology collects data about your device and browsing habits:

  • Device Information: IP address, browser type, operating system, time zone settings, and language preferences.

  • Usage Data: Pages viewed, products searched (e.g., pruning tools, hand trowels), time spent on site, referral URLs, and interactions with store promotions.

  • Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and log files to enhance website performance, remember your shopping cart items, and provide personalized user experiences.

How We Use Your Personal Information

We utilize your data to fulfill our commitments and provide a seamless shopping experience:

  • Order Fulfillment: Processing payments, arranging shipping via postal services, delivering invoice receipts, and updating order notifications.

  • Customer Support: Communicating with you regarding your inquiries, order status, or returns.

  • Store Improvement & Analytics: Analyzing visitor behavior to optimize site performance, inventory selection (such as adding popular watering tools), and visual design.

  • Marketing Communications: With your explicit consent, sending newsletters, promotional offers, and product updates related to our gardening supplies. You may opt out at any time.

  • Fraud Prevention & Compliance: Screen orders for potential risk or fraud and comply with statutory legal requirements.

Sharing Your Personal Data

We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers who enable us to run our business smoothly:

  • Shopify: Our e-commerce platform that powers our online store. Read Shopify's Privacy Policy to understand how they manage data.

  • Payment Processors: Secure gateways (e.g., Stripe, PayPal) that process transactions on our behalf.

  • Logistics & Courier Services: Postal services and couriers who receive your delivery address and contact information solely for order fulfillment.

  • Legal Requirements: We may disclose information if required by law, subpoena, or government regulation, or to protect our legal rights.

Data Retention

When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to legal and tax retention mandates.

Your Rights

Depending on your jurisdiction (including the GDPR for European residents or CCPA/CPRA for California residents), you may have the following rights regarding your personal information:

  • The right to access, update, or correct your personal data.

  • The right to request the deletion of your personal data.

  • The right to object to or restrict processing of your personal data.

  • The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

Security

We implement physical, administrative, and technical security measures (including SSL encryption) to protect your personal information against unauthorized access, loss, or alteration. However, no internet transmission or electronic storage method is 100% secure.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operating practices, operational requirements, or applicable laws. The revised date will be noted at the top of this document.